Contact Us
Need help or have a question? Reach out to Clasmodo Ltd and we’ll handle it.
Email Support: clasmodoltd@gmail.com
Phone Number: +44 7458 229013
Business Address: Office 1088, 85 Dunstall Hill, West Midlands, Wolverhampton, WV6 0SR
This is the only official support channel. Make sure you’re contacting the correct email — we don’t take responsibility for messages sent elsewhere.
Response Time
We typically reply within 24–48 business hours. If you spam multiple emails, don’t expect faster replies — it usually pushes you further back in the queue.
Before You Contact Us
If your message is about an order, include:
- Order number
- Full name used at checkout
- Clear description of the issue
Incomplete messages waste time and delay your own support.
Support Scope
We handle:
- Order issues and tracking
- Product inquiries
- Returns and refunds
- General questions
Working Hours
Monday – Friday: 9:00 AM to 6:00 PM
Closed on weekends and public holidays
If you contact us outside business hours, expect a reply on the next working day.
Clasmodo Ltd is committed to providing direct and efficient support — just make sure you do your part by providing the right details.